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莊誼婷
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Works:
1 works in 1 publications in 1 languages
Titles
這樣處理抱怨也不賴! = Winning in the service : 從抱怨中練就黑帶級的服務力
by: 清水省三; 莊誼婷
(Language materials, printed)
, [編譯]
Subjects
顧客服務
顧客關係管理
銷售
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