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Your call is (not that) important to...

Yellin, Emily, (1961-)

Your call is (not that) important to us :customer service and what it reveals about our world and our lives /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Your call is (not that) important to us :/ Emily Yellin.
Reminder of title:	customer service and what it reveals about our world and our lives /
Author:	Yellin, Emily,
Published:	New York :Free Press, : c2009.,
[NT 15000922]:	1st Free Press hardcover ed.
Description:	291 p. ;24 cm.;
Subject:	Customer services. -
Online resource:	http://www.loc.gov/catdir/enhancements/fy0904/2009002468-b.html
ISBN:	9781416546894 (hbk.)

Your call is (not that) important to us :customer service and what it reveals about our world and our lives /
Yellin, Emily,1961-

Your call is (not that) important to us :customer service and what it reveals about our world and our lives /Emily Yellin. - 1st Free Press hardcover ed. - New York :Free Press,c2009. - 291 p. ;24 cm.

Includes bibliographical references (p. 271-282) and index.

ISBN: 9781416546894 (hbk.)Subjects--Topical Terms:

263776
Customer services.

LC Class. No.: HF5415.5 / .Y47 2009

Your call is (not that) important to us :customer service and what it reveals about our world and our lives /
LDR:01059nam0 2200265 i 450 001 193701
003 2111000- 3-1
008 09121590730s2009 nyu b 0eng0 eng
020 $a 9781416546894 (hbk.)
020 $a 1416546898 (hbk.) : $c NT910
035 $a 0255523
040 $a KMU $d KMU
041 0 $a eng
044 $a xxu
050 0 0 $a HF5415.5 $b .Y47 2009
087 $a 496.7 $b Y43 2009
100 1 $2 97000 $a Yellin, Emily, $d 1961- $3 263775
245 1 0 $a Your call is (not that) important to us : $b customer service and what it reveals about our world and our lives / $c Emily Yellin.
250 $a 1st Free Press hardcover ed.
260 $a New York : $c c2009. $b Free Press,
300 $a 291 p. ; $c 24 cm.
504 $a Includes bibliographical references (p. 271-282) and index.
650 0 $2 96060 $a Customer services. $3 263776
650 0 $2 96060 $a Customer relations. $3 263777
650 0 $2 96060 $a Corporations $x Public relations. $3 263778
740 0 $a Customer service and what it reveals about our world and our lives.
856 4 2 $u http://www.loc.gov/catdir/enhancements/fy0904/2009002468-b.html
856 4 2 $u http://www.loc.gov/catdir/enhancements/fy0905/2009002468-d.html
856 4 1 $u http://www.loc.gov/catdir/enhancements/fy0906/2009002468-s.html
900 $c 到館:2009/07/30 $d 編目:2008/07/30