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Customer relationship management : a...
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Brown, Stanley A.
Customer relationship management : a strategic imperative in the world of e-business
紀錄類型:
書目-語言資料,印刷品 : 單行本
副題名:
a strategic imperative in the world of e-business
作者:
BrownStanley A.,
出版地:
Toronto
出版者:
John Wiley & Sons;
出版年:
c2000
面頁冊數:
xxviii,345p.ill. : 24cm.;
標題:
Customer relations - management -
ISBN:
0-471-64409-9
Customer relationship management : a strategic imperative in the world of e-business
Brown, Stanley A.
Customer relationship management
: a strategic imperative in the world of e-business / editor and contributor,Stanley A. Brown - Toronto : John Wiley & Sons, c2000. - xxviii,345p. ; ill. ; 24cm..
ISBN 0-471-64409-9
Customer relations -- management
Customer relationship management : a strategic imperative in the world of e-business
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