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Managing for quality and performance...
~
Evans, James R. (1950-)
Managing for quality and performance excellence /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Managing for quality and performance excellence // James R. Evans, William M. Lindsay.
Author:
Evans, James R.
other author:
Lindsay, William M.
Published:
Australia ;South-Western Cengage Learning, : c2011.,
[NT 15000922]:
8th ed.
Description:
1 v. (various pagings) :ill. ; : 26 cm.;
Notes:
Includes premium website access card.
Subject:
Quality assurance -
ISBN:
978-0-324-78320-9 (hard) :
Managing for quality and performance excellence /
Evans, James R.1950-
Managing for quality and performance excellence /
James R. Evans, William M. Lindsay. - 8th ed. - Australia ;South-Western Cengage Learning,c2011. - 1 v. (various pagings) :ill. ;26 cm.
Includes premium website access card.
Includes bibliographical references and index.
Introduction -- Total quality in organizations -- Philosophies and frameworks -- Strategic focus for performance excellence -- Focusing on customers -- High performance workforce management -- Process management -- Performance measurement and information management -- Leading, building, and sustaining performance excellence -- Statistical thinking and applications -- Six sigma and process improvement -- Design for quality and product excellence -- Statistical process control -- Appendix A : Areas for the standard normal distribution -- Appendix B : Factors for control charts -- Appendix C : Random digits.
ISBN: 978-0-324-78320-9 (hard) :NT6980
LCCN: 2009937733Subjects--Topical Terms:
226202
Quality assurance
LC Class. No.: TS156 / .E93 2011
Managing for quality and performance excellence /
LDR
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OCoLC
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20130102120457.0
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2009937733
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978-0-324-78320-9 (hard) :
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NT6980
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0-324-78320-5 (hard)
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(OCoLC)428032276
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KMU
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KMU
049
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FISA
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4
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TS156
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.E93 2011
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494.56
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E92 2011
100
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Evans, James R.
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(James Robert),
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1950-
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Managing for quality and performance excellence /
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James R. Evans, William M. Lindsay.
250
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8th ed.
260
$a
Australia ;
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Mason, OH :
$c
c2011.
$b
South-Western Cengage Learning,
300
$a
1 v. (various pagings) :
$b
ill. ;
$c
26 cm.
500
$a
Includes premium website access card.
504
$a
Includes bibliographical references and index.
505
0
$a
Introduction -- Total quality in organizations -- Philosophies and frameworks -- Strategic focus for performance excellence -- Focusing on customers -- High performance workforce management -- Process management -- Performance measurement and information management -- Leading, building, and sustaining performance excellence -- Statistical thinking and applications -- Six sigma and process improvement -- Design for quality and product excellence -- Statistical process control -- Appendix A : Areas for the standard normal distribution -- Appendix B : Factors for control charts -- Appendix C : Random digits.
650
0
$2
96060
$a
Quality assurance
$3
226202
650
0
$a
Total quality management
$v
Periodicals.
$3
306145
650
0
$a
Quality control
$v
Textbooks.
$3
331576
700
1
$2
97000
$a
Lindsay, William M.
$3
254657
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前棟3F一般圖書區(圖書館) 3F General Monographic Collections (Front Building)
Items
1 records • Pages 1 •
1
Inventory Number
Location Name
Item Class
Material type
Call number
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Volume Number
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Attachments
00350241
前棟3F一般圖書區(圖書館) 3F General Monographic Collections (Front Building)
一般圖書
一般圖書 (Book)
494.56 E92 2011 c.3
一般使用(Normal)
On shelf
0
SDG12
Reserve
1 records • Pages 1 •
1
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