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Communication skills for pharmacists...

Berger, Bruce A.

Communication skills for pharmacists :building relationships, improving patient care /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Communication skills for pharmacists :/ Bruce A. Berger.
Reminder of title:	building relationships, improving patient care /
Author:	Berger, Bruce A.
Published:	Washington, DC :American Pharmacists Association, : c2009.,
[NT 15000922]:	3rd ed.
Description:	254 p. ;23 cm.;
Notes:	"The chapters in this book are articles that were originally published in U.S. Pharmacist"--Acknowledgments.
Subject:	Communication. -
ISBN:	978-1-58212-132-1 (pbk) :

Communication skills for pharmacists :building relationships, improving patient care /
Berger, Bruce A.

Communication skills for pharmacists :building relationships, improving patient care /Bruce A. Berger. - 3rd ed. - Washington, DC :American Pharmacists Association,c2009. - 254 p. ;23 cm.

"The chapters in this book are articles that were originally published in U.S. Pharmacist"--Acknowledgments.

Includes bibliographical references and index.

Caring, covenants, codes, and commitment -- Developing the relationship -- Choosing to see patients as people -- Listening and empathic responding -- Patient counseling -- Managing the angry patient -- Assertiveness -- Conflict management -- Helping patients with change -- Interacting with physicians -- Supportive communication -- Choosing an appropriate response -- Persuasive communication -- Immediacy: how word choice and nonverbal cues -- Affect the relationship -- Cultural competence -- Communicating on sensitive topics -- Kimberly Braxton Lloyd and Bruce A. Berger -- Communicating with patients who have literacy limitations.

ISBN: 978-1-58212-132-1 (pbk) :NT1200

LCCN: 2008045919Subjects--Topical Terms:

234234
Communication.

LC Class. No.: RS56 / .B474 2009

National Library of Medicine Call No.: QV21 / B496 2009

Communication skills for pharmacists :building relationships, improving patient care /
LDR:01474cam a2200253 a 4500 001 253969
003 OCoLC
005 20001220033424.0
008 130114s2009 dcu b 001 0 eng
010 $a 2008045919
020 $a 978-1-58212-132-1 (pbk) : $c NT1200
020 $a 1-5821-2132-X (pbk)
035 $a (OCoLC)265090273
035 $a 27340000002
040 $a KMU $b KMU
049 $a FISA
050 0 0 $a RS56 $b .B474 2009
060 1 0 $a QV21 $b B496 2009
100 1 $a Berger, Bruce A. $3 331430
245 1 0 $a Communication skills for pharmacists : $b building relationships, improving patient care / $c Bruce A. Berger.
250 $a 3rd ed.
260 $a Washington, DC : $c c2009. $b American Pharmacists Association,
300 $a 254 p. ; $c 23 cm.
500 $a "The chapters in this book are articles that were originally published in U.S. Pharmacist"--Acknowledgments.
504 $a Includes bibliographical references and index.
505 0 $a Caring, covenants, codes, and commitment -- Developing the relationship -- Choosing to see patients as people -- Listening and empathic responding -- Patient counseling -- Managing the angry patient -- Assertiveness -- Conflict management -- Helping patients with change -- Interacting with physicians -- Supportive communication -- Choosing an appropriate response -- Persuasive communication -- Immediacy: how word choice and nonverbal cues -- Affect the relationship -- Cultural competence -- Communicating on sensitive topics -- Kimberly Braxton Lloyd and Bruce A. Berger -- Communicating with patients who have literacy limitations.
650 2 2 $2 96060 $a Communication. $3 234234
650 1 2 $2 96060 $a Professional-Patient Relations. $3 219695
650 1 2 $2 96060 $a Pharmacists. $3 220194
650 0 $2 96060 $a Pharmacist and patient. $3 220199
650 0 $2 96060 $a Communication in pharmacy. $3 235147
710 2 $2 97100 $a American Pharmacists Association. $3 254438
730 0 $a U. S. pharmacist. $3 331431