| Content Note: |
New trends in service science and education for service innovation / Michitaka Kosaka, Kunio Shirahada A concept of a service field and its applications to create service value / Michitaka Kosaka, Jing Wang, Weiwei Han, Qi Zhang Modeling of service value creation based on multidisciplinary framework / Kotaro Nakamura The dynamics of knowledge co-creation in service encounters: a practice-theoretical approach / Mario Giraldo Service sustainability: a tripartite value co-creation perspective / Kunio Shirahada, Raymond P. Fisk Transdisciplinary science and technology and service systems / Motohisa Funabashi Big data and service science / Tu-Bao Ho, Siriwon Taewijit, Quang-Bach Ho, Hieu-Chi Dam Biological data for understanding customer experiences / Kunio Shirahada, Atsushi Maki, Michitaka Kosaka Research on discrete service process optimization / Jing Wang, Chengcheng Luo Evidential reasoning-based evaluation of services / Van Nam Huynh, Minh Chau Doan, Michitaka Kosaka, Yoshiteru Nakamori Dynamic service matchmaking model and algorithm / Haixia Pan, Jing Wang, Michitaka Kosaka The design of service systems architecture for building smart public infrastructures / Katsumi Kawano Trends and issues in service business innovations in Japanese manufacturing industry / Tadao Sumi, Taiichiro Kitatani Knowledge transfer in product-based service design / Naoshi Uchihira An analysis of knowledge space concept and recursive approach for servitizing in manufacturing industries / H. M. Belal, Kunio Shirahada, Michitaka Kosaka A value co-creation model for energy-saving service business using inverters / Michitaka Kosaka, Takashi Yabutani, Qi Zhang Service innovation in information business / Youji Kohda Value creation in information business based on the service field / Michitaka Kosaka, Haruko Nagaoka, Minh Chau Doan Achieving objective values for customers in enterprise IT solution services: a new concept: methodological universe for the services environment (MUSE) and "Design Office" / Yukiko Nishioka, Michitaka Kosaka Service-oriented organizational management system for an information systems business / Shoji Konno Consideration of service design for internet service businesses / Akira Kondo Medical practical knowledge circulation based on purpose-oriented service modeling / Taisuke Ogawa, Mitsuru Ikeda, Muneou Suzuki, Kenji Araki A self-management service framework to support chronic disease patients' self-management / Thepchai Supnithi, Marut Buranarach, Nattanun Thatphithakkul, Boonek Junsirimongkol, Suwaree Wongrochananan, Nittayawan Kulnawan, Wiroj Jiamjarasrangsi. |