• 被討厭的商機提供好服務, 創造新價值 /
  • Record Type: Language materials, printed : Monograph/item
    Title/Author: 被討厭的商機/ 傑.貝爾(Jay Baer)著 ; 李芳齡譯
    Reminder of title: 提供好服務, 創造新價值 /
    remainder title: How to embrace complaints and keep your customers
    Author: 貝爾
    other author: 李芳齡
    Published: 臺北市 :遠見天下文化, : 2016[民105],
    [NT 15000922]: 初版
    Description: 267面 :圖 :
    Notes: 譯自: Hug your haters : how to embrace complaints and keep your customers
    Subject: 顧客關係管理. -
    Online resource: udn讀書館
    ISBN: 9789864791064
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