顧客關係管理

服務的秘密 by: (Language materials, printed)

銷售洗腦「謝了!我只是想看看」當顧客這麼說,你要怎麼辦?輕鬆帶著顧客順利成交的業務魔法 / by: (Language materials, printed)

星巴克顧客關係管理三個量表衡量相關吸引力 / by: (Language materials, printed)

星巴克數位顧客服務四大行動APP開發.. II by: (Language materials, printed)

服務業行銷與管理品質提升與價值創造 = Services marketing and management : quality enhancement & value creation / by: (Language materials, printed)

私人銀行與高資產顧問的第一本書.. 私人銀行基礎篇 by: (Language materials, printed)

私人銀行與高資產顧問的第一本書.. 高資產顧問篇 by: (Language materials, printed)

私人銀行與高資產顧問的第一本書私人銀行基礎篇 / by: (Language materials, printed)

讓大眾小眾都買單的單一顧客分析法P&G、樂敦、歐舒丹……打造回購熱銷商品的市場行銷學 / by: (Language materials, printed)

讓訂閱飆升、引爆商機的圈粉法則流量世代、競爭力來自圈粉力 / by: (Language materials, printed)

客訴商機客訴處理之神集結100業種、5000案例 : 從危機管理→顧客滿意→提升企業價值的23個方法 / by: (Language materials, printed)

網絡客戶關係管理 by: (Language materials, printed)

物流客戶服務 by: (Language materials, printed)

B2B業務關鍵客戶經營地圖一張A4紙,五大關鍵思考,客戶從此不亂殺價不砍單,搶著跟你做生意 / by: (Language materials, printed)

服務行銷學 by: (Language materials, printed)

客訴管理讓你氣到內傷的客訴, 這樣做都能迎刃而解 / by: (Language materials, printed)

顧客關係管理Customer relationship management : 結合叡揚資訊Vital CRM國際專業認證 / by: (Language materials, printed)

Python神乎其技 /全新超譯版 by: (Language materials, printed)

我是賣場銷售王零售業績倍速成長術 / by: (Language materials, printed)

王牌業務員的促銷勝經, 21招教你賣到缺貨超級銷售王這樣做, 年薪破千萬! / by: (Language materials, printed)

服務行銷管理服務業經營的關鍵 = Service marketing management : the key of service sector operation / by: (Language materials, printed)

顧客3.0人+服務流程+科技應用的綜合 = Customer experience 3.0 : high-profit strategies in the age of techno service / by: (Language materials, printed)

行家這樣做好服務 by: (Language materials, printed)

揭開感動服務的十二堂課這是一部以心傳心的服務藝術... / by: (Language materials, printed)

成交的秘密 =Secret of the deal / by: (Language materials, printed)

客戶抱怨手冊 by: (Language materials, printed)

創造顧客成功之道超越顧客期待之創新與實踐 / by: (Language materials, printed)

一分鐘讀懂顧客心理學 by: (Language materials, printed)