顧客關係管理

B2B業務關鍵客戶經營地圖一張A4紙,五大關鍵思考,客戶從此不亂殺價不砍單,搶著跟你做生意 / by: (Language materials, printed)

銷售洗腦「謝了!我只是想看看」當顧客這麼說,你要怎麼辦?輕鬆帶著顧客順利成交的業務魔法 / by: (Language materials, printed)

私人銀行與高資產顧問的第一本書.. 私人銀行基礎篇 by: (Language materials, printed)

私人銀行與高資產顧問的第一本書.. 高資產顧問篇 by: (Language materials, printed)

讓大眾小眾都買單的單一顧客分析法P&G、樂敦、歐舒丹……打造回購熱銷商品的市場行銷學 / by: (Language materials, printed)

讓訂閱飆升、引爆商機的圈粉法則流量世代、競爭力來自圈粉力 / by: (Language materials, printed)

訂閱時代5大集客獲利策略, 直搗行銷核心的經營革命 = Business logic and marketing basics in the subcription era / by: (Language materials, printed)

流量密碼流量致富時代, 引爆巨大流量的20個贏利思維, 在任何平台都有效! / by: (Language materials, printed)

客訴應對的100條法則讓客人轉怒為笑的必勝技巧 / by: (Language materials, printed)

2040數位行銷圈客法則用全新行銷4P與顧客建立連結, 讓商品熱賣又長銷 / by: (Language materials, printed)

剛剛好的款待: 米其林服務心法X數位場景行銷X沉浸式體驗, 在線上線下持續創造價值的服務一點訣/ by: (Language materials, printed)

用數據讓客人買不停Google策略長教你解讀數據,善用對話打造長久顧客關係 / by: (Language materials, printed)

體驗經濟時代如何設計體驗,抓住顧客的時間.注意力和金錢 / by: (Language materials, printed)

剛剛好的款待米其林服務心法x數位場景行銷x沉浸式體驗, 在線上線下持續創造價值的服務一點訣 / by: (Language materials, printed)

流量密碼流量致富時代, 引爆巨大流量的20個贏利思維, 在任何平台都有效! / by: (Language materials, printed)

服務的秘密 by: (Language materials, printed)

推銷在顧客說不時開始 by: (Language materials, printed)

別害怕客戶提出問題學喬.吉拉德化銷售危機為成交訂單 / by: (Language materials, printed)

星巴克顧客關係管理三個量表衡量相關吸引力 / by: (Language materials, printed)

星巴克數位顧客服務四大行動APP開發.. II by: (Language materials, printed)

服務業行銷與管理品質提升與價值創造 = Services marketing and management : quality enhancement & value creation / by: (Language materials, printed)

私人銀行與高資產顧問的第一本書私人銀行基礎篇 / by: (Language materials, printed)

網絡客戶關係管理 by: (Language materials, printed)

物流客戶服務 by: (Language materials, printed)

客訴管理讓你氣到內傷的客訴, 這樣做都能迎刃而解 / by: (Language materials, printed)

顧客關係管理Customer relationship management : 結合叡揚資訊Vital CRM國際專業認證 / by: (Language materials, printed)

服務行銷管理服務業經營的關鍵 = Service marketing management : the key of service sector operation / by: (Language materials, printed)

顧客3.0人+服務流程+科技應用的綜合 = Customer experience 3.0 : high-profit strategies in the age of techno service / by: (Language materials, printed)

行家這樣做好服務 by: (Language materials, printed)

揭開感動服務的十二堂課這是一部以心傳心的服務藝術... / by: (Language materials, printed)

成交的秘密 =Secret of the deal / by: (Language materials, printed)

客戶抱怨手冊 by: (Language materials, printed)

創造顧客成功之道超越顧客期待之創新與實踐 / by: (Language materials, printed)

一分鐘讀懂顧客心理學 by: (Language materials, printed)